Passengers are required to be reasonably fit and physically able to assist others in an emergency evacuation.
Categories of passengers not permitted to sit at emergency exits, include among others and are not limited to the following:
Passengers suffering from weakness or a health condition that makes it difficult to move quickly;
Passengers whose hearing or vision is impaired to the extent that they may have difficulty reading/hearing printed or verbal instructions quickly and without difficulty;
Passengers, who due to their lack of ability, may disturb other passengers during an emergency evacuation, or may interfere with the crew’s performance, will not be permitted to sit in emergency exit seats;
Children under the age of 15 and infants;
Passengers who were expelled from the country, passengers, who were denied entry, or are in detention.
Passengers traveling with animals in the cabin.
Pregnant passengers will be permitted to sit in the emergency seats, provided they do not belong to any of the above categories.
If the passenger has to be questioned about the above conditions,
passenger privacy will be respected during the interview.
EL AL reserves the exclusive right to exercise discretion at check-in or during boarding at the departure gate to decide whether the passenger meets the criteria for being seated at the emergency exit.
If the passenger does not meet the emergency seat criteria, he will be assigned a regular seat.
A passenger assigned an emergency exit seat may refuse to sit in this seat and request that different seating be allocated to him, without specifying the reason for the refusal.