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Reduced Price Last Minute Upgrade
Silver, Gold, Platinum or Top Platinum Elite members of the Matmid Frequent Flyer Club are eligible for reduced price upgrades on EL AL flights, for points, up to 48 hours before the flight or at the airport on a space available basis.
All you have to do is update My Profile under My Preferences with your consent to receive a reduced price upgrade for points 48 hours before the time of your flight.Changes and updates regarding last-minute reduced price upgrades will apply on flights departing as of April 1st, 2019, regardless of the date the reservation is made. To view the changes>
Matmid Club members are entitled to last-minute reduced-price advance upgrades according to today’s conditions, for flights departing until March 31, 2019.
Upgrade Priority
It is important to make sure that your flight reservation includes up-to-date telephone numbers for notifying you if your flight has been upgraded.
This way we can assure you that your name appears among the candidates for a last minute upgrade and we will do our best to upgrade your ticket. We want to emphasize that if you are going to be accompanied by a child under 12 years of age, we will not be able to offer you this option of a last minute upgrade, which would mean separating you from the child.
We recommend checking your preferences on the My Profile page 72 hours before every flight to make sure that your preferences reflect your wishes.
You can update your preferences at any time on the Matmid Club website.
To be included on the list of passengers entitled to a reduced price upgrade at the last minute, the following conditions must be fulfilled:
- Silver, Gold, Platinum or Top Platinum membership
- The member must hold a flight ticket in one of the following registration classes:
- From Economy Class to Premium Class: Y, S, M, K
- From Economy Class to Business Class: Y, S, M
- From Premium Class Top Platinum Business Class: W, Q as well as B on flights to the Far East
- From Business Class to First Class: C, I, and Top Platinum members holding D tickets, at the airport only
Elite members of the Matmid Frequent Flyer Club with FLY CARD PREMIUM credit cards enjoy priority in the list of those entitled to a reduced price last minute upgrade, as of December 10, 2014.
- Member’s tier
- Type of flight ticket
-
EXECUTIVE Members and FLY CARD PREMIUM credit card holders
- The number of basic points the member amassed during the previous 12 months from EL AL flights
- Matmid Club membership seniority
The criteria for priority in the list of those entitled to a reduced price last minute upgrade until December 9, 2014:
- Member’s tier
- Type of ticket purchased by the member
- The number of basic points amassed during the previous 12 months from EL AL flights
- Matmid Club membership seniority
Benefits for FLY CARD and FLY CARD PREMIUM credit card holders are intended for customers with Israeli bank accounts,
subject to the conditions applying to the benefits and Matmid Frequent Flyer Club regulations and rules.
For information and to sign up for a FLY CARD or FLY CARD PREMIUM credit card
Number of Points Required for a Reduced Price Upgrade 48 Hours before the Flight and at the Airport, per direction:
Destination
| The number of points required for an upgrade from Economy Class to R Class in Business Class | The number of points required for
an upgrade from Business Class to A Class
in First Class
|
|---|
For Silver, Gold Platinum and Top Platinum members with flight tickets in Y, S or M Class
| For Silver, Gold, members with a flight ticket in C or I Class.
| For Platinum members
with flight tickets
in C or I Class For
Top Platinum members
with flight tickets in D
Class, only at the airport
|
|---|
Mediterranean Basin
|
Athens
| 50 | --
| --
|
| Larnaca | 75 | -- | -- |
Europe
|
Budapest
| 75 | --
| --
|
| Prague | 100 | -- | -- |
| Bucharest, Sofia | 60 | -- | -- |
Amsterdam, Brussels, Berlin, Barcelona, Geneva, Vienna,Venice, Warsaw, London,Madrid, Moscow, Milan, Munich, Marseilles,
Paris,Frankfurt, Zurich, Rome
| 75 | 200 | 100 |
| Manchester (for departures as of May 26, 2019) | 75 | -- | -- |
| Nice (for departures as of March 31, 2019) | 75 | -- | -- |
| Lisbon (For departures As of October 28, 2018) | 75 | -- | -- |
| Berlin, Kiev (For departures As of October 28, 2018) | 60 | -- | -- |
South Africa
|
| Johannesburg | 100 | 300 | 150 |
|
North America |
Boston (for flights as of June 28, 2015), Toronto, New York
| 150 | 350 | 175 |
| Miami (As of November 1st, 2017) | 180 | 375 | 190 |
| Los Angeles | 200 | 400 | 200 |
| San Francisco (for flights as of May 13, 2019) | 200 | -- | -- |
| Las Vegas (for departures as of June 14, 2019) | 200 | -- | -- |
|
Far East |
| Mumbai | 100 | 300 | 150 |
| Bangkok, Beijing, Hong Kong | 150 | 350 | 175 |
Number of Points Required for a Reduced Price Upgrade from Economy Class to Premium Class and from Premium Class to Business Class, 48 Hours before the Flight and at the Airport, per direction:
| Destination |
|---|
| For Silver, Gold Platinum and Top Platinum members with flight tickets in Y, S, K and M Class
from Economy Class to Premium Class - P Class
| For Silver, Gold, Platinum and
Top Platinum members
with flight tickets
in Q or W Class and also to the Far East in B Class from
Premium Classto Business Class - R Class
|
|---|
| London (for flights as of October 28, 2018) | 50 points | 50 points |
| Paris (for flights as of October 28, 2018) | 50 points | 50 points |
| New York | 100 points | 100 points |
| Boston (for flights as of December 15, 2019) | 100 points | 100 points |
| Miami (for flights as of October 28, 2018) | 150 points | 150 points |
| Los Angeles (for flights as of October 28, 2018) | 200 points | 200 points |
| San Francisco (for flights as of May 13, 2019) | 200 points | 200 points |
| Chicago (for sale until March 31, 2019, for departures as of March 22, 2020) | 180 points | 180 points |
| Las Vegas (for departures as of June 14, 2019) | 200 points | 200 points |
| Toronto (or flights as of January 13, 2019) | 75 points | 75 points |
| Hong Kong | 100 points |
100 points |
| Bangkok (for flights as of November 2, 2019) | 100 points | 100 points |
Before the last minute upgrade, it’s important to remember:
- If a higher class is recorded on the reservation and is not the same as the class that appears on the flight ticket, a reduced price last minute upgrade will not be allowed and the Matmid member will be required to pay full fare for the reservation in a higher class
- Upgrading to Premium Class from Economy Class during the 48 hours that precede the flight (in Israel and other stations) or at the airport is allowed for Silver, Gold, Platinum and Top Platinum members who accrued 800 points in 12 consecutive months from EL AL flights (basic points)
- Upgrading to Business Class from Economy Class during the 48 hours that precede the flight (in Israel and other stations) or at the airport is allowed for Silver, Gold, Platinum and Top Platinum members who accrued 1000 points in 12 consecutive months from EL AL flights (basic points)
- Upgrading to Business Class from Premium Class during the 48 hours that precede the flight (in Israel and other stations) or at the airport is allowed for Silver, Gold, Platinum and Top Platinum members who accrued 800 points in 12 consecutive months from EL AL flights (basic points)
- Upgrading from Business Class to First Class during the 48 hours that precede the flight (in Israel and other stations) or at the airport is allowed for Silver, Gold, Platinum and Top Platinum members who accrued 1200 points in 12 consecutive months from EL AL flights (basic points)
- Silver Matmid members who are upgraded to Business or First Class are not entitled to lounge privileges
- Upgrades from Economy Class to First Class are not allowed under any circumstances
- Infants up to age 2 and Children up to age 12 are not entitled to reduced price last-minute upgrades even if their membership status in the club would entitle them to such upgrades and even if they are holding full fare tickets that were not purchased with a children's discount
- Upgrades are allowed only on EL AL flights that were ticketed with EL AL (flights ticketed with other airlines cannot be upgraded)
- Code share flights cannot be upgraded
- Business Class meals cannot be provided on tickets that were upgraded at the last minute
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