EL AL's Mobile Application

 

​​​Information About Mobile Services

​EL AL app has new features for you, for a more personal flight experience. Login as a “Matmid” frequent flyer member or create an account for all of your family members, manage your flight, save all your travel documents and get all the info you need for your next trip
Get all the hottest deals, book a flight, select your seat, and perform express check in. Login as a Frequent Flyer member or register for a more personalized experience.

 

 ​



 
With EL AL app you can:
  • Login as a “Matmid”, Frequent Flyer member to check your points balance or book a bonus ticket​.
  • Book a flight. We will save your recent search history.
  • Create an account for both you and your family for easy booking and personalization.
  • Be the first to get all EL AL's deals and promotions.
  • Manage your next trips from booking to boarding.
  • Create your own tasks list. Edit or delete what's done.
  • Get all the needed travel information for your next vacation.
  • Perform an online check in.
  • Hotel Reservation - Book a hotel at a special rate at any destination, in cooperation with Booking.com.
  • Car Rental - Rent a car in over 6,000 destinations around the world at the best rates for EL AL customers!
  • Follow departures and landing schedule.
  • All the ways to stay in touch with EL AL​.


  • EL AL is with you, wherever you are!



 


Boarding Card on Your Smartphone​

 

Service for App Users - Boarding Card on Your Smartphone

The service saves precious time at the airport! All you have to do to use Express Check-In Service at a click is download the EL AL app to your smartphone

With your boarding card on your phone, you go through all the service stops at the airport quickly: at check in counters, at Passport Control, at Duty Free shops, at the boarding gate and even at the entrance to the plane.

At each station, just display your boarding card on your phone - no need to print out a paper boarding card.

The service is available at the following stations: Newark, Toronto, Amsterdam, Paris, Marseilles, Barcelona, Vienna, Brussels, Warsaw, Prague and Frankfurt and will soon be available at additional EL AL stations.


 
 

Tour the World with EL AL's Audio Tours

 

Download the app and get tour itineraries for over 70 cities around the world with guided audio tours prepared by professional guides (audio guides are a paid feature).

Free GPS enabled Maps with coordinates including sites, restaurants, bars and shops.

The tours can be downloaded to your smartphone device in advance and do not require an internet connection while traveling abroad.
Download now! 



 

EL AL Surfs the Cellular Wave

 

The new cellular service enables you to obtain data on all of today's EL AL flights, by sending an SMS message as follows:

 

 

 

 
 
  • Enter Messages - Text messages - Create message 
  • Compose a new message including the flight number (e.g., 001), space, date (without the month - e.g. 15), space
  • Send the message to telephone number ELAL (3525) and wait a moment
  • The system will send you a return message with the flight departure and arrival times

 

For your convenience, you can save the message as a "Saved Message" and send it again to EL AL at a later time.

In addition, you can receive information about additional services on your cell phone:

  • LUGGAGE ALLOWANCE ON EL AL FLIGHTS. Simply send the word BAGGAGE (or כבודה in Hebrew) to Tel. ELAL (3525)
  • A new service that allows passengers to check the STATUS OF LOST BAGGAGE. Simply send the word BAG and the number of the loss report, comprised of 5 letters and 5 digitsFor example, BAG XXXXX99999
    This message should be sent to Tel. 35.
    The reply states the status of the lost baggage, as received from an international database and should appear as follows: 
  •  ITEM LOCATED. AIRLINE IS CONFIRMING
  • RECEIVED AT AIRPORT
  • PENDING. PLEASE CHECK BACK
    THE SERVICE IS AVAILABLE ON ORANGE, CELLCOM, PELEPHONE AND MIRS CELLULAR PHONES

Registration For Automatic Messages On Flight Changes.
You can register to receive automatic messages on flight changes:

  • Enter Messages - Text messages - Create message 
  • Compose a new message including the flight number (e.g. 001); space; date (without the month, e.g., 15); space; 1 for registration or 0 for Deletion from the service
  • Send the message to telephone number ELAL (3525) and wait a moment 
  • The system will send you a message confirming your registration to the service. Any change in flight time will result in an automatic message until landing time or deletion from service

 
 

SMS Check-In

 

This unique service offered by EL AL, enables Express Check-In by text messaging (SMS), making the Express Check-In process by cell phone simpler and easier than ever.

After receiving a text message (SMS) from EL AL and your confirmation, you are routed directly to the final stage of check-in.


 


 

Upon arrival at the airport, you can print out the boarding card at the designated printing kiosk or approach the special Express Check-In counters.