Seating on EL AL flights

 

​​​​​​​​​​​EL​​​​​​​​​​​​​​​​​Book an Economy Seat PLUS on EL AL Flights

 

EL AL offers Economy Class passengers an opportunity to purchase a more spacious and comfortable seat - Economy Seat PLUS.
The service is available on the airline’s 747-400,767-300 and 777-200 aircraft.

An Economy Seat PLUS is more spacious than Economy Class seats (91cm/36”in 747 and 767 fleet and 86cm/34” in 747 and 777 fleet)​, with a greater recline, up to 33% more than that of an Economy Class seat and a special footrest for more comfort.



Reserve an Economy Seat PLUS and enjoy your flight even more!
Passengers ordering an Economy Seat PLUS enjoy a pampering amenity kit, their own bottle of water and, on 767-200 aircraft, iPads will be distributed offering a wide range of entertainment content.


As of April 30th, three types of flight tickets will be offered in Economy Class to all of EL AL`s European destinations. From now on, you can purchase the flight package that best suits your needs and pay only for the components you choose.
For flights departing as of October 15th 2018. 

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Price of the service​


Short/Medium Range
 Destinations​​
Long Range
 Destinations​
Money
$​90​$160​
Points,
flights from October 15th, 2018​
270 Points ​​480 Points
Short/Medium Range Destinations: Greece, Bucharest. Sofia and Western Europe, incliding Moscow and Warsaw

Long Range Destinations: USA, Canada, China, Thailand, Hong Kong and South Africa​

+ Notes - Economy Seat PLUS
  • The price is per flight segment and payment will be made with confirmation of your Economy Seat Plus.
  • O​rdering an Economy Class seat Plus through the Customer Service Center entails a handling fee of $10 per person. Booking the seat or service through the website does not entail a handling fee.
  • Matmid members may purchase Economy Seats Plus if they have the required number of points
    Passengers accompanying Platinum and Gold passengers may purchase the service with points if they are flying with the Matmid member on the same flight.
    Changes and updates regarding EL AL destinations in Europe in Economy Class, for flights departing as of October 15, 2018, for sale as of April 30, 2018: GL members flying with a Lite, Classic or bonus ticket are not entitled to seating in Economy Plus.
  • In cases of no show for the flight or of cancelation after the purchase of the seat, no refund will be granted (neither money nor points).
  • For passengers flying to/from India: a 5% government service tax will be charged on all Economy Class tickets, 12% in upper service classes.
  • This is subject to the Consumer Protection Act, 5741 - 1981 and its regulations.​  ​
+ Economy Seat Plus - FAQ
What is an Economy Seat PLUS?  
Economy Seat PLUS is located at the front of Economy Class. It offers improved seating with more legroom and a great recline.
Passengers enjoy check-in at designated counters and many other advantages for an enriched flight experience.

Who is entitled to reserve an Economy Seat Plus?
Every passenger holding an EL AL ticket may order an Economy Seat PLUS (flight ticket from all ticket classes and all types of tickets, including bonus tickets and tickets purchased from travel agents).  

Is it possible to book a seat from any ticket class and any type of ticket?
Yes. Customers with tickets from all ticket classes and with any type of ticket, including bonus tickets and tickets purchased from travel agents may reserve Economy Seats PLUS.

When should the service be reserved?
The service can be booked when booking your flight ticket, when choosing your seat on the flight and at any time up to 24 hours before the flight, on the EL AL website, through the EL AL Telephone Service Center or through your travel agent.

The same is true for passengers entitled to the service free of charge:
Passengers who purchased an Economy Class flight ticket in S, Y or M class.

Passengers who purchased a Flex flight ticket in Economy Class to Europe, for departures as of October 15th 2018, will be eligible for Economy Plus pre-assigned seating.

Does seating in an Economy Seat PLUS affect entitlement to an upgrade to Business Class?
Definitely not. The rules for upgrade to Business Class remain unchanged. Every passenger who is entitled to an upgrade will be upgraded. If he/she is not upgraded, the option for an Economy Seat Plus is still available.

How much does an Economy Seat PLUS cost and when should the payment be made?
$80 per flight segment to/from European destinations
$150 per flight segment to/from long range destinations
The price is per flight segment; payment is made upon confirmation of seat.

Update to price of the service, starting December 27th, 2017
$90 per flight segment to/from European destinations
$160 per flight segment to/from long range destinations
The price is per flight segment; payment is made upon confirmation of seat.

On which fleets is an Economy Seat PLUS available?
Economy Seats PLUS are available on the 747-400 and 767-300 fleets, and on the 777 fleet to New York, Los Angeles, Toronto, Boston, Johannesburg, Far East destinations: Beijing, Mumbai, Bangkok and Hong Kong, and to a variety of European destinations.

If there is a change in aircraft or the cseat is not available, payment will be refunded.

Is it still possible to check in online on the EL AL website?
Yes, certainly. One service does not conflict with the other.

What should be done if there is a change in the reservation (flight, date)?
If the flight ticket was purchased on the EL AL website or through the Reservations Center, the Reservations Center should be contacted. If the ticket was purchased through a travel agent, the agent should be contacted.


Destination Key
Short range destinations: Greece, Bucharest, Sofia, Western Europe including Moscow and Warsaw
Long range destinations: USA, Canada, China, Thailand, Hong Kong, South Africa and India​
+ FAQ for Matmid Club Members

Is it possible to purchase a seat in Economy Seat PLUS for Matmid points?
240 points per flight segment to short range destinations
450 points per flight segment to long range destinations

Update to the price of the service, starting from October 15th, 2018​
270 points per flight segment to short range destinations
480 points per flight segment to long range destinations

* Matmid members may purchase an Economy Seat PLUS for points if they have the required number of points in their accounts

Do Matmid Club members have benefits when ordering an Economy Seat PLUS?
Members of the EL AL Matmid Frequent Flyer Club with Top Platinum (+ accompanying passenger on the flight), Platinum or Gold tier status have priority for these seats, subject to availability, at no extra cost.

* Changes and updates regarding EL AL destinations in Europe in Economy Class, for flights departing as of October 15, 2018, for sale as of April 30, 2018: GL members flying with a Lite, Classic or bonus ticket are not entitled to seating in Economy Plus.

Reservations can be made up to 24 hours before the flight through the EL AL website, the EL AL Telephone Service Center or through travel agents.

Matmid members holding FLY CARD PREMIUM credit cards. receive an Economy Seat PLUS free of charge. The benefit is on a space available basis. To take advantage of this benefit, a request should be made at the check-in counters at the airport. Priority is on a first come, first served basis.

How is a an Economy Seat PLUS  with points is reserved?

For payment with points, the service can be reserved with a designated registration form on the EL AL website: “Book the Service for Points,” at the EL AL Reservations Center or through travel agents. The registration is for a waiting list for an Economy Seat Plus and does not guarantee receiving the seat or any specific seat.

If the desired seat is available, we will contact you within 24 hours to complete the purchase in points. If no seat is available, you will be updated by email up to 48 hours from the time you register. Your request will be checked again closer to the date of the flight. If a seat becomes available, an EL AL representative will contact you. Registration is available up to 24 hours before the flight departure time, according to Israel time. 

​Destination Key

Short range destinations: Greece, Bucharest, Sofia, Western Europe including Moscow and Warsaw
Long range destinations: USA, Canada, China, Thailand, Hong Kong, South Africa and India ​​

​​​Economy Class Preferred Seats

 

EL AL is offering a new service that allows Economy Class passengers to purchase a Preferred Seat in advance, for a fee.

An Economy Class Preferred Seat is a seat with improved legroom due to its location near an exit seat or a bulkhead.
These seats are assigned according to a priority list and without payment to Top Platinum members and accompanying one passenger and to Gold and Platinum customers.


Bulkhead seats are allocated to parents flying with babies up to nine months old (free of charge).





 



Price of the service

Short/Medium Range
 Destinations
Long Range
Destinations
Money
$60$110
Points,
​ flights from October 15th, 2018
180 Points330 Points
​​


+ Notes - Preferred Seats
  • Ordering a Preferred Seat through the Customer Service Center entails a handling fee of $10 per person. Booking the seat or service through the website does not entail a handling fee.
  • Booking Flight ticket through the Customer Service Center entails a handling fee of $15 per person. Booking the service through the website does not entail a handling fee.​
  • Matmid Club members may purchase a Preferred Seat with points if they have the required number of points. Missing points cannot be supplemented with money.
  • Purchasing with points can be completed at Ben-Gurion Airport or by contacting the Telephone Service Center
  • Passengers accompanying Platinum and Gold passengers may purchase the service with points if they are flying with the Matmid member on the same flight
  • Please note that the number of Preferred Seats is limited and varies according to the aircraft model
  • Register now for the Preferred Seat waiting list for your next flight and we will contact you within the next few days
  • Passengers with a confirmed ticket, accompanying Platinum and Gold customers ​- are requested to register for the service
  • Changes and updates regarding EL AL destinations in Europe in Economy Class, for flights departing as of October 15, 2018, for sale as of April 30, 2018: GL members flying with a Lite, Classic or bonus ticket are not entitled to seating in Economy Plus.
  • For passengers flying to/from India: a 5% government service tax will be charged on all Economy Class tickets, 12% in upper service classes.​
  • In case of a failure to show up for the flight or in case of a cancellation after the purchase of the seal, no refund will be granted (either money or points)
    This is subject to the Consumer Protection Act, 5741 – 1981 and its regulations.​​

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