To check whether your desired meal is available for your destination, contact the Telephone Service Center at *2250 or 03-9771111 extension 1 or contact your travel agent.
When reserving through the Telephone Service Center, please refer to the meal code using the English letters that appear in parentheses.
Please note: EL AL does not guarantee that the entire range of special meals will be available to all destinations and on all flights.
To ensure that the desired meal is supplied on your flight, it is recommended to order the meal as early as possible and no later than the times listed below:
- Bring your own food
- Wear a bracelet with a medical warning
- Carry with you an Epi-pen or any other means of treating yourself in the event of anaphylactic shock
- For flights departing from Tel Aviv Monday - Friday - up to 12 hours before departure time
- For flights departing to Tel Aviv Monday - Friday - up to 24 hours before departure time
- For flights departing from all destinations on Saturday - up to 48 hours before departure time
- For flights departing from Tel Aviv on Sunday - up to 42 hours before departure time
- For flights departing to Tel Aviv on Sunday - up to 48 hours before departure time
- For flights departing to Tel Aviv Monday - Friday from Mumbai and Hong Kong for glatt kosher (LeMahedrin)meals and for glatt kosher fish meals - up to 36 hours before departure time
- To order glatt kosher (LeMahedrin) meals for flights departing from New York (JFK and Newark): Monday - Friday - up to 7 hours before departure time. For Saturday flights - up to 36 hours before departure time. For Sunday flights - up to 48 hours before departure time
- Ordering a glatt kosher SKML meal for flights departing from Toronto to Los Angeles:
Sunday - Friday - up to 7 hours before departure time
Saturday - up to 36 hours before departure time