Skip Navigation Links ELAL > ELAL-EN > EL AL Group > Contact Us  

Contact Us

Do you have any questions, complaints or requests? You can contact us via email

​Dear customers, 

All flight tickets for canceled flights are currently frozen, and you will be able to use them in the future.

These days we have started contacting our customers holding flight tickets for flights canceled due to the Covid-19 and offer an attractive alternative of credit.

Due to the large number of tickets and the heavy load, we are contacting our customers gradually.

Questions and information about credits and refunds | You can also contact us on WhatsApp