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Contact Us

Do you have any questions, complaints or request? You can contact us via the Call Center or email

Contact Us
If you would prefer to talk to us, call the Telephone Service Center
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Cases regarding flight delays/cancellations
Contact us to inquire if you are eligible for compensation/refund due to flight delay/cancellation
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Write to us
Send us an email. We promise to get back to you as soon as possible
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Check a previous request
If you have submitted a request and want to check its status, enter the Follow-Up System
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Visit Us
Come meet us at one of our offices throughout Israel
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Feel free to write to us on any topic, problem or claim
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