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Flight Status
Australia
EN
Australia
EN
Passenger
Information
Baggage
EL AL Matmid Members
Hand Baggage Policy
Liquids in Hand Baggage
Beyond Destinations
Dangerous Substances
Sports Equipment
Transporting Musical Instruments
Carriage of Animals
Flying with Hand Baggage Only
Baggage Claims/Damage
EL AL Baggage Policy
Excess Baggage Policy
Get Ready to Fly
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Passengers in Need of Assistance
Medical Air Transport
Flying Pregnant
Flying with kids
EL AL Airport Information
Flight Schedule
Check-in Times
EL AL Terminals at World Airports
Check List
Our Fleet
EL AL's Mobile Application
Flight Anxiety
Flights to/from Europe
Flight Ticket Types
Baggage Policy
Hand Baggage&Personal Items
Excess Baggage
Seat Selection Policy
Ticket Terms and Conditions
New: Fly to/ from The Far East & S. Africa
Flight Ticket Types
Baggage Policy
Hand Baggage&Personal Items
Excess Baggage
Seat Selection Policy
Ticket Terms and Conditions
Flying with kids
Traveling with Babies
Flying with Children
Child Care
Tips and surprises for children
Q&A
On Board
787 DREAMLINER
Travel Classes
In-Flight Entertainment
EL AL WiFi
Duty Free
Food and Beverages on EL AL destinations
Food and Beverages on Flights to Europe
Celebration and gift in the sky
Streaming
Travel Services
Arrange Your Vacation in Israel
Arrange Your Vacation - Worldwide
Upgrades & Unique Services
EL AL Upgrade
Upgrade to Premium Classes
Seating in Premium Classes
Extra Seat
King David Lounge
Art & Lounge in Newark
EL AL Service Lounges
Bid2Fly - Fly Overseas at Up to 50% Off
Seating on EL AL flights
Priority Boarding
Seating on flights to/from Far East and South Africa
General ticket pack
General ticket pack
Services and Manage Booking
Flight Ticket Cancellation
Travel
Israel
Israel
Eilat
Galilee
Haifa
Jerusalem
Nazareth
Southern-Israel
Tel Aviv
The Dead Sea
Vacation Ideas
Frequent
Flyer Club
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Tiers Benefits
Tiers Benefits
EXECUTIVE Members
Utilizing Points
Award Ticket
CASH&POINTS
Flight upgrades
Checked Baggage
Seating
Order Duty Free Products
Hotels
Flight Cancelation Insurance
Restaurants
Concerts and movies
Shopping
Earning Points
Earn points on the flight ticket price
Book a Hotel
Credit Cards
Car Rental
Consumerism
Airline Partners
FLY CARD
FLY CARD
FLY CARD PREMIUM
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EL AL's Loyalty Club regulations
FAQ
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New Matmid Frequent Flyer Club Changes
Enjoy bonus tickets
at amazing fares
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Accessibility
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Contact Us
Do you have any questions, complaints or request? You can contact us via the Call Center or email
Contact Us
You may contact us by phone or through online form
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Cases regarding flight delays/cancellations
Contact us to inquire if you are eligible for compensation/refund due to flight delay/cancellation
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Check a previous request
If you have submitted a request and want to check its status, enter the Follow-Up System
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Baggage Claims
Damage, Delay or Loss of baggage
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