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Ticket number/Booking code

13 digits or 6 characters

Ticket number contains 13 digits (e.g. 1142478822999)

Booking code contains 6 characters (e.g. 6N9FRW)
Surname (English)

As it appears on your ticket
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Matmid Club Number

Member number: 7 or 9 digits | Israeli ID: 9 digits

Member ID - 7/9 digits.

Israeli ID - Ensure 9 digits by adding leading zeros.
Password

As updated in your account
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Matmid Club Number

?

Member ID - 7/9 digits.

Israeli ID - Ensure 9 digits by adding leading zeros.
Phone No.

Use email instead
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Matmid Club Number

?

Member ID - 7/9 digits.

Israeli ID - Ensure 9 digits by adding leading zeros.
Email

Use phone number instead
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