Bonus Ticket Conditions

 

Bonus Ticket Conditions:

  • Reserving seats on the flight using entitlement to a bonus ticket is subject to special classes for bonus tickets
  • Ticketing date for bonus tickets in Economy Class E, Business Class X and First Class P:Over 35 days before the flight date - 21 days from the date of the reservation.35 days before the flight date – 3 days from the reservation date.Up to 3 days before the flight date (not including the day of the flight) - until 8pm on the day after the ticket was reservedTicketing the bonus or changing the date of departure within 3 business days and up to 24 hours (full business day) before the flight, will entail a charge as specified in the table (in Israel shekels including VAT) at the time of ticketing
  • The bonus ticket is valid for one year from the date of issue, for departures and returns
  • The bonus ticket is valid only for EL AL flight and the ticket cannot be transferred to other airlines
  • The bonus ticket does not allow flights to be combined with other airlines (except in special agreements)
  • The bonus tickets cannot be upgraded – neither an assured upgrade in advance or a reduced price ticket at the last minute (48 hours before the flight and at the airport)
  • A bonus ticket allows one stop (on the outgoing or the return trip) for a roundtrip ticket, at no charge
  • Destinations may be combined on a bonus ticket issued for EL AL flights. The fare will be determined according to the one way priced for each destination in the Table of Zones
  • Bonus ticket flights, even when some of the points were purchased with money, do not earn points
  • Bonus tickets in First Class do not entitle passengers to free transport to the airport
  • Canceling a bonus ticket – not including deals. The conditions for canceling bonus tickets that are part of a deal are according to the deal regulations
  • The name of the passenger on the bonus ticket cannot be changed
  • There are no discounts on bonus tickets (children’s discounts/students/pensioners)
  • If points are missing for the amount of a bonus ticket it is possible to purchase the difference with money. The price for each point missing is $1.00
  • Payment for bonus tickets: points + taxes and cash supplement for the number of points purchased
  • Subject to ticket terms, Matmid Club regulations and rules


Tickets and Upgrades Issued as of January 1, 2014:

Bonus Tickets and Upgrades - Changes and Cancelations via Travel Agents, EL AL Offices and the
Telephone Service Center


Matmid (TL) and
Silver (SL) members
Reserving a Bonus Ticket

$20
Changing the Flight Date
Up to 24 hours before the flight

$60
24 hours - 6 hours* before the flight
$60​
Changing the Flight Destination * / Changing the Class
Up to 3 business days before the flight
Zones A/B/C-$50
Zones D/E/F/G-$75
3 business days before the flight

Zones A/B/C-$100
Zones D/E/F/G-$125
24 hours before the flight
Zones A/B/C-$100
Zones D/E/F/G-$125)

Canceling a Bonus Ticket * / Canceling an Upgrade after Ticketing
Zones A/B/C-$60
ZonesD/E/F/G-$125)
(NO SHOW)
​ ​ ​
Zones A/B/C-$100
Zones D/E/F/G-$150


Gold (GL) Tier        
Platinum Tier (PL)
Top Platinum
Tier (TP)


Reserving a Bonus Ticket


$20 $20
No Charge
Changing the Flight Date
Up to 24 hours before the flight
$60 $10 $10
24 hours - 6 hours* before the flight
$60​$60
​$60
Changing the Flight Destination * / Changing the Class
Up to 3 business days before the flight
​$50-A/B/C Zones
$75-D/E/F/G Zones
No ChargeNo Charge
3 business days before the flight
​$100-A/B/C Zones
$125-D/E/F/G Zones
No ChargeNo Charge
24 hours before the flight
​$100-A/B/C Zones
$125-D/E/F/G Zones
​$50​$50
Canceling a Bonus Ticket

$60-A/B/C Zones
$125-D/E/F/G Zones
No Charge
$10 as of February 10, 2015
No Charge
$10 as of February 10, 2015
Canceling an Upgrade after Ticketing
​$60-A/B/C Zones
$125-D/E/F/G Zones
No ChargeNo Charge
NO SHOW
$100-A/B/C Zones
$150-D/E/F/G Zones
​$100-A/B/C Zones
$150-D/E/F/G Zones
$100-A/B/C Zones
$150-D/E/F/G Zones



  • Destination cannot be changed on UP flights
  • Canceling a bonus ticket - not including deals. The conditions for canceling bonus tickets that are part of a deal are according to the deal regulations.
  • Awards for bonus tickets or upgrades cannot be issued within 6 hours of your flights departure.



Point Accumulation: Country Key

Zone
Destinations
Zone A
Athens
Zone B
Bucharest, Sofia
Zone C
Amsterdam, Barcelona, Brussels, Frankfurt, Geneva, London
Madrid, Marseille, Milan, Moscow, Munich, Paris, Venice, Vienna, Rome, Warsaw, Zurich.
Zone D
Johannesburg, Mumbai
Zone E Boston (for flights as of June 28, 2015), New York, Toronto
Zone F Los Angeles
Zone G Bangkok, Beijing, Hong Kong
Read More