Returns except chocolates will only  be accepted if returned within 30 days of purchase unopened, unused and in it's original condition together with a photocopy of the receipt by registered mail to:

EL AL headoffice
P.O.B 41
Ben Gurion Airport   70100
For Karen Schipper
Tel: 03-9717-131
Fax: 03-9716-938
Email: karens@elal.co.il

• For any faulty product you have purchased, EL AL will happily provide a refund or a replacement. In this case the postage will be paid for by EL AL.
• Returning of products at your own cost and will not be reimbursed by EL AL.