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Services and Products on the EL AL Website

Services and Products on the EL AL Website

EL AL Israel Airlines operates flights to hundreds of destinations worldwide and promises you a pleasant flight experience and uncompromising service standards. For your convenience, we have compiled information on EL AL's customer services, products that EL AL offers and useful tools to help you plan a great trip.

Services and Products on Tap

Before Your Flight

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Economy Class Plus Preferred Seat Service EL AL Upgrade

Extra Comfort Seat

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Economy Class Plus

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Preferred Seat Service

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EL AL Upgrade

Upgrade your flight experience in Economy Class by purchasing an Extra Comfort seat.
Now Economy Class passengers have the opportunity to bid for an extra adjacent seat on
their flight, and enjoy a more comfortable and spacious flight.

EL AL’s new service Class offers you a new flying experience: improved seating with extra legroom, a 33% increase inseat-back recline, designated check-in counters and pampering extras
on board.

Register online for a preferred seat on your
flight. The process is
quick and easy and
you’ll enjoy a more pleasant and comfortable flight experience.

EL AL Upgrade enables you to submit an offer to upgrade your flight ticket from Economy Class to Business Class.

Click here to order
Extra Comfort Seat

Click here to order
your seat in
Economy Class Plus

Click here to
order your seat

For more information about EL AL Upgrade

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Express Check-In

Plan your vacation

EL AL and Booking.com

EL AL's Mobile Phone App

Express Check-In

Plan your vacation

EL AL and Booking.com

EL AL's Mobile
Phone App

Save precious time with
EL AL Express Check-In. With this service you can check in online from anyplace, 27 – 3 hours before your flight departs.

EL AL invites you to save time and arrange all your vacation needs in one place. On the EL AL website you can now book accommodations, attractions, overseas travel insurance, overseas internet and even a taxi to meet you at the airport.

In cooperation with the leading hotel website, booking.com, EL AL has created for you an advanced, user-friendly hotel booking system for thousands of hotels!

EL AL is proud to launch its new mobile application that enables you to book a flight and manage your reservation anytime
and anyplace.

Click here for
Express Check-In

For more information

Book your hotel

For more information on mobile service

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Duty Free Pre-Orders

Gift in the Sky by EL AL

Celebration in the Sky

Duty Free Pre-Orders

Gift in the Sky

Celebration in the Sky

Airport Royal Service

On the EL AL website,
you can pre-order attractively priced DutyFree Products, conveniently,
quickly and easily.

Surprise someone you
care about with a pampering gift, personally delivered on his or her
EL AL flight – EL AL's Gift in the Sky service.

Let your loved ones feel on top of the world with
a choice of beautiful
gift packages and
festive service to suit
every occasion.

Laufer’s Airport Royal Service offers exclusive, speedy and convenient service at Ben-Gurion Airport for incoming and outgoing flights with
a dedicated personal escort to make your check-in at the airport efficient and pleasant.

For more information

For more information

For more information

For more information

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Travel Insurance by EL AL

Seat and Meal Selection by EL AL

Matmid Frequent Flyer Club

Unaccompanied Children

Harel Insurance

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Seat and Meal Selection

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Matmid Frequent
Flyer Club

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Unaccompanied Children

Purchase an overseas flight ticket and travel insurance with “Harel Departure” in one click!

Update the details of your reservation conveniently,
easily and independently. Here you can update your Matmid membership number and choose
your seat and type
of meal for your flight.

The EL AL Matmid Frequent Flyer Club offers
a variety of benefits, upgrades and deals for Matmid members purchasing flight tickets.

“Child Care” service
assures parents sending their children on EL AL flights that their children
are in good hands and wholly supervised.

For more information 

Click to Update

For more information
about the Club

For more information
on children flying alone

Destinations' Guidebooks by EL AL

Destinations' Weather by EL AL

Social Networks

EL AL Destinations and Useful Information

Weather around
the World

Social Networks

Useful tips for planning
your overseas trip. We’ve compiled all the necessary information
to help you choose a destination and plan a vacation, with attractions, suggestions and more…

Check the weather forecast at your destination before your overseas flight. Find out the up-to-date weather at EL AL destinations and at 300 cities worldwide.

Join now on one of
EL AL's social networks and be the first to receive useful information, special benefits and terrific deals.

To view the guidebooks

To see the forecast

Click to Join now

 



At The Airport

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The King David Lounge

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Cigars in the Lounge

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Self Check-in Stands

The King David Lounge

Cigars in the Lounge

Spa Shizen Herzelia
By Tamares Hotels
at the EL AL Lounge

Self Check-in Stands
at the Airport

The King David Lounge
is well known in the business community
and has become a meeting place for
business colleagues and
a special place for
conducting business.

The Cigar Club in the
King David Lounge is a favorite among cigar aficionados– a smoking
room in the Business Lounge on the Gallery
level sponsored by
David’s Cigar. 

EL AL offers passengers an exclusive variety of
spa treatments, free of
payment, provided by the
best therapists of Spa
Shizen Herzelia by
Tamares Hotels chain.

For your convenience, you can check in at our innovative quick self-check-in kiosks at the airport. The service is offered at computerized stands located near the EL AL check-in area.

For more information about the Lounge

For more information about the Cigar Club

For more information about the service

For more information about the service


In Flight

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Satellite Phones

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Chef Segev Takes Off with EL AL

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EL AL Fly & Buy

Satellite Phones
on 767 Aircraft

Chef Segev Takes Off with EL AL

Fly & Buy

First Time in Israel!
Streaming on
EL AL Flights

EL AL's advanced technological capabilities  allow you to continue to conduct your business affairs even when you are in the air. In the course of your EL AL flight you can call anywhere in the world, at attractive rates

Chef Segev Moshe, Israel’s leading chef and now EL AL's Head Chef, is overseeing a change in the meal menus served on EL AL flights – in all service Classes: Economy, Business, Platinum and First Class.

EL AL Duty Free offers
a large variety of items
at especially attractive prices, combining
money and points.

Now you can enjoy a
state-of-the-art
entertainment system
on your personal device.
Prior to the flight
download the DreamStream app
or software to your laptop
and enjoy favorite content
all the way to your destination.

For more information

For more information

For more information

For more information


Post Flight

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Lost Luggage and Claims

Lost Luggage and Claims

EL AL does its best to
ensure that your luggage arrives safely and securely
at its destination.
At times, due to unforeseen circumstances, there may be delays in the arrival of your personal baggage.

For baggage claims